Terms of Service

1. Introduction

Welcome to Holo! Holo (“Holo,” “Company,” “we,” or “us”) provides its Services (as described below) through its website located at www.tryholo.ai and any related applications or interactive features owned and operated by Holo (collectively, the “Site”).

By accessing or using our Site and Services, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our Services.

2. Description of Services

Holo is an AI-powered creative generation platform built to help brands easily produce high-performing ad creatives, emails, and social media posts. The platform enables users to:

  • Generate content tailored to brand identity and goals

  • Access ready-to-edit templates

  • Receive AI-optimized suggestions for various formats

  • Streamline workflows and increase creative output

The Services include any new features, tools, or updates added to the platform.

3. Acceptance of Terms

By using Holo, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using Holo on behalf of a business or organization, that entity also agrees to these Terms.

4. Changes to Terms

We may update these Terms from time to time. If we make changes, we’ll notify you via the Site, email, or other channels. Continued use of our Services means you accept the updated Terms.

5. Access & Account Security

  • Account Registration: You may need to create an account to access certain features. You agree to provide accurate and current information.

  • Security: You are responsible for keeping your login credentials safe. Don’t share your password.

  • Age Restriction: You must be at least 16 years old to use Holo. If you're under your country's legal age for digital services, you cannot use our platform.

6. Payment & Billing

  • Certain features of Holo require a paid subscription.

  • By subscribing, you authorize us to charge your chosen payment method.

  • Subscriptions renew automatically unless canceled before the renewal date.

  • For billing questions, contact us at help@tryholo.ai.

7. Acceptable Use Policy

You agree NOT to:

  • Use Holo for spam, deceptive practices, or illegal activity

  • Provide false or misleading information

  • Violate intellectual property rights

  • Attempt to damage, reverse engineer, or interfere with the platform

We reserve the right to suspend or terminate accounts that violate these policies.

8. Intellectual Property

All content, software, and branding on Holo are the intellectual property of Holo or its licensors. You may not copy, distribute, or alter any part of the platform without explicit permission.

9. Data & Privacy

By using Holo, you agree to the collection and use of your data as outlined in our Privacy Policy.

10. Service Availability

We aim to keep Holo online and stable, but we cannot guarantee uninterrupted access. There may be occasional updates, maintenance, or unexpected downtime.

11. Refunds & Cancellations

We offer a 14-day money-back guarantee for new subscribers. After that period, all payments are non-refundable.

12. Limitation of Liability

Holo is provided “as is.” We are not responsible for:

  • Losses related to the use or inability to use the platform

  • Performance issues, bugs, or interruptions

  • Third-party service failures or breaches

13. Contact & Support

Questions or issues? Reach out to us at help@tryholo.ai. We’re here to help.