Refund Policy

At Holo, we’re confident you’ll love how effortlessly our AI-powered platform helps you create high-performing ad creatives, emails, and social media posts. But if you’re not 100% satisfied, we’ve got you covered with our 14-day money-back guarantee.

How It Works

Eligibility
Our 14-day money-back guarantee applies to all Holo subscriptions purchased directly from www.tryholo.ai.

Time Frame
You have 14 days from the date of purchase to request a refund. If more than 14 days have passed, we won’t be able to process a refund.

Requesting a Refund
To initiate a refund, contact us at help@tryholo.ai with your order number and a brief reason for your request. Our team will review your request and respond within 1–2 business days.

Refund Processing
Once approved, we’ll process your refund, and the amount will be credited to your original payment method within 5–7 business days. Please note that processing times may vary depending on your payment provider.

Conditions

Digital Subscriptions
As a digital SaaS platform, we may request feedback on your experience to help us improve Holo.

Non-Refundable Items
Any custom services or consulting provided by Holo are non-refundable.

Need Help?

If you have any questions, reach out to us at help@tryholo.ai. We’re here to ensure you have the best experience possible.

Thank you for choosing Holo — we can’t wait to help you create scroll-stopping content! 🎉